Working safely with children

Background checks

As part of our commitment to keeping children in our clubs safe, Code Club requests that all our volunteers have a background check. This check varies state by state, but is mandatory for any person over 18 who is working or volunteering with children. As a volunteer, your check is free in most states. Please use the link below appropriate to your state of residence to apply for your background check document:

Further questions about your background check

If you have lived overseas for more than 1 year…

Some venues or Code Club Hosts will ask for an additional police check for the time you have been living overseas. This can be obtained from the law enforcement body for each relevant country. Information on obtaining a police check from an overseas government or law enforcement authority can be found on the Australian Government’s Department of Immigration and Border Protection website.

If you move to a different state…

You are required to obtain a new check within 30 days. You are allowed to volunteer in a different state on a one-off basis.

If you already have a background check statement...

If you already have an Australian state based background check document, that’s great — go right ahead! You will need to show the statement to the club's host before you start volunteering .

Safety and Interaction Code of Behaviour

What’s the Purpose?

At Code Club, we aim to provide every child with the opportunity to learn coding, computational thinking, and problem solving. This Code of Behaviour is to be acknowledged and followed by all leaders, teachers, and volunteers engaging in Code Clubs across Australia, that may interact with children during their work.

Code Club Australia is an inclusive and empowering environment for people of all ages, genders and ethnicities. By participating in any online or offline event we endeavour to include everyone.

As a participant, you are expected to respect and cherish the work of those around you and listen closely. Your actions are important, heard and meaningful, especially with kids. Do not insult or put down others. Racist, sexist or disrespectful behaviour will not be tolerated.

Your patience, good-humour and passion to #getkidscoding is what drives us all, so please be a positive and proactive member of our community.

Code Club Child Protection Policy

As educators we play a vital role in the care and education of children. This responsibility includes supporting children and young people and identifying where problems arise that may put their safety, welfare or wellbeing at risk.

All staff and volunteers have a responsibility to report risk of harm concerns about children and young people, within their roles, and to provide support to children and young people.

As part of their role, staff and volunteers:

  • are expected to maintain an up to date Background Check
  • should be aware of the mental and physical well being of the children who they are working alongside
  • should be aware of their mandatory obligation to report suspected risk of significant harm
  • may be the first point of contact if a child is distressed, but are never solely responsible
  • should ask for help if they have any concerns or questions

It is expected that any concerns that you have are brought to the attention of a manager who will take appropriate action. If needed, further action can be taken through the Child Wellbeing Unit of the Department of Education.

Further information on child protection can be found at the Keep Them Safe website , a shared approach to child wellbeing for parents, communities, government and non-government agencies to work together to support children and families.

Further information on the National Framework for Protecting Australia's Children can be found here .

Code Club International and the Raspberry Pi Foundation have a variety of resources available for members of the Code Club community, including an online safeguarding module. It is highly recommended that all volunteers complete this module -

If you have a safeguarding concern, you should first raise it with the staff managing your club venue. All safeguarding concerns identified as a result of participating in a Code Club should also be reported directly to the Code Club team. You can contact Code Club Australia at or Code Club International at

If you have an urgent concern, please call the safeguarding number +44 (0)800 1337 112 which is available 24 hours a day, 7 days a week.

All communications will be protected under our Privacy Policy .

How to report a safeguarding concern

A safeguarding concern is anything that makes you think twice about a child's safety or welfare.

Code Club aims to address all concerns raised by its services, in the most efficient way possible, whilst viewing complaints as an opportunity to learn and improve for the future.

Our policy ensures that a fair complaints procedure is provided, and clearly accessible to anyone for use. We anticipate most concerns will be resolved shortly after being received, and will provide a satisfactory conclusion for those involved.

How to Place a Complaint

  1. Any parent that is uncomfortable with Code Club’s after school program, can proceed to speak with the teachers or volunteers at the program, or an after-school club manager.
  2. If this outcome is unsatisfactory or inefficient for the parties involved, parents may proceed to providing the school with a formal complaint in writing.
    Most concerns should be resolved by this stage.
  3. If parents are still unsatisfied with the proposed solution from the previous stage, parents can request a meeting with the school board and after school Code Club manager. A written record of the agreement will be made. All parties present will sign the record and receive a copy.
    The signed record will signify that the procedure has been concluded, and all parties are satisfied with the proposed outcome.
  4. If the stage 3 meeting between the two parties does not reach an agreement, an external mediator will help in settling the concern. The mediator should be accepted by both parties, and should offer advice in solving the situation. The mediator does not have any legal powers, but can review and attempt to resolve the concern between two parties. To keep all details confidential, the mediator must agree upon a signing a record of any meetings that are held, and any advice they give.
  5. When the mediator has concluded, a meeting will be held in place to decide the best action to take upon the concern raised. If agreed upon, both parties sign a record of the meeting, and are provided with a copy.


All information concerning any complaints, will be dealt with privately, and will reach concerned, and relevant parties only.